Frequently Asked Questions

Answers to all your questions

  1. WHY CAN'T I LOGIN?
  2. I'm not getting my picks confirmation email, what should I do?
  3. Can I be in more than 5 challenge leagues? Or, can I have more than 100 people in my challenge league?
# QUESTIONS AND ANSWERS
1. WHY CAN'T I LOGIN?

When this happens, the problem almost always has to do with either the browser configuration or security software (firewall). Try resetting your security software or browser configuration to enable/accept "cookies."

The website keeps track of users by saving small, temporary files to your computer called "cookies." These "session" cookie files are deleted from the computer when the browser is closed and the browser session is completed. But web browsers like Internet Explorer realize that some users are exceptionally security conscious and wish to disable cookies, or prevent them from being saved on the user's computer.

Enable Cookies In Security Software
  1. Launch your privacy or firewall software.
  2. Navigate to the section with cookie controls.
  3. Choose to accept cookies.


Enable Cookies in IE 6
  1. Open Internet Explorer.
  2. From the Tools menu select "Internet options".
  3. Select the Privacy tab.
  4. Make sure the slider is NOT on "Block All Cookies".
  5. Click the "Advanced" button.
  6. Check "Override Cookie Handling".
  8. Check "Always Allow Session Cookies".
  9. Click "OK" twice


Enable Cookies in Mozilla Firefox
  1. Open Mozilla Firefox.
  2. From the Tools menu, select "Options".
  3. Click the Privacy icon.
  4. Click the + sign to expand the Cookies section.
  5. Select the "Allow sites to set cookies" option.
  6. Click "OK".
2. I'm not getting my picks confirmation email, what should I do?

The best thing to do is print your picks confirmation page (appears immediately after you submit your picks). Then, try adding trivia@athlonsports.com to your list of allowed addresses to make sure it's not being blocked.
3. Can I be in more than 5 challenge leagues? Or, can I have more than 100 people in my challenge league?

Unfortunately, challenge leagues created by game participants are limited to 5, 10, 20, 50, 100 members and you can only be a member of 5 leagues max.
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